Laurent M'Barek (Agent)

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  • Welcome to your Help Center!

    This is your new Help Center. We've filled it with fictional content to get you started. Feel free to edit or delete this content. The Help Center is designed to provide your customers with a compr...

  • How can agents leverage knowledge to help customers?

    You can use our Knowledge Capture application to tap into the collective knowledge of your team. With this application, your agents can: Search the Help Center without leaving the ticket Insert li...

  • Responding to a referral request

    To reach public consideration, the essential thing is not to adopt, while building many walls, some plan brought from Italy by these masons, who in spring cross the gorges of the Jura to reach Pari...

  • How do I publish my content in other languages?

    If you have configured your Help Center to support multiple languages, you can publish content in the supported languages. Here is the workflow for localizing your Help Center content into other la...

  • Connecting to the tool

  • View your next invoice

    You can view any additional charges that will be included in your future invoices on the billing settings page of your administrator interface. To learn more about billing for these charges, see th...

  • 1 - Multi-Channel Fulfillment

    The opposite of the single channel, using several distribution channels to connect with your customers. By distribution channel, we mean: physical store, online store, mail, press, radio, TV, email...

  • What are these sections and articles doing here?

    These FAQs are a section of the General category of your Help Center knowledge base. We've created this category and a few common sections to help you get started. The Help Center knowledge base co...

  • 1 - Understand product IDs

    Unique product identifiers are a series of numeric or alphanumeric characters, which correspond to the barcode assigned to the product. They are used to identify and recognize a given item.The prod...

  • How do I customize my Help Center?

    You can change the look of your Help Center by changing the colors and fonts. To learn more, see Branding for the Help Center. You can also change the design of your Help Center. If you're used to ...